INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

At Trendy Lady, we strive to provide accurate and high-quality images of our products. However, please note that due to variations in lighting, screen resolutions, and manufacturing processes, there may be slight differences between the product images and the actual items you receive. Rest assured, we make every effort to ensure that the products you receive closely match the images and descriptions provided on our website. If you have any concerns about the product you receive, please don't hesitate to contact our customer support team, and we will be happy to assist you.

Where can I view my sales receipt?

After completing your purchase on Trendy Lady, you will receive an email confirmation containing your sales receipt. Additionally, you can log in to your Trendy Lady account and navigate to the "Order History" section to view and print your sales receipt at any time.

How can I return an item?

Returning an item at Trendy Lady is simple. Please follow these steps: 1. Contact our customer support team at support@trendyladyhub.com to initiate the return process. 2. Provide your order number and the reason for the return. 3. Once your return request is approved, we will provide you with further instructions, including the return address. 4. Pack the item securely in its original packaging (if possible) and ship it back to us. 5. After we receive and inspect the returned item, we will process your refund or exchange according to our refund policy. If you have any questions or need assistance with the return process, don't hesitate to reach out to our customer support team. We're here to help!

Will you restock items indicated as “out of stock?”

At Trendy Lady, we do our best to restock popular items that are marked as "out of stock." However, availability depends on various factors, including product demand, supplier availability, and manufacturing schedules. We recommend checking back regularly or signing up for notifications to stay informed about restocks. If you have a specific item in mind, feel free to reach out to our customer support team, and we'll do our best to assist you with any inquiries regarding restocking timelines or alternative options.

Where can I ship my order?

We offer shipping to most countries worldwide. When placing your order, simply provide your shipping address, and we will deliver your items to the specified location. Please note that shipping restrictions may apply to certain regions due to legal or logistical reasons. If you have any concerns about the shipping availability to your location, please feel free to contact our customer support team for assistance.

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